Not Your Ordinary Hosting Partner

Trading Name is a trading name of WebCentriX Ltd. All such subsequent reference to shall in turn refer to WebCentriX Ltd.

Contract Modification reserves the right to add to, delete or modify any provision of this policy at any time. As such you should check back periodically to confirm you are still happy with our terms of service. You agree to be bound by any changes may reasonably make to this agreement when such changes are made. If you have purchased services or software from, the term of this agreement shall continue in full force and effect as long as you take advantage of and use the software or services that we provide.

New Accounts

We don't run an automated hosting setup, we customise our hosting according to individual requirements and know each of our clients personally, so if you would like to get in touch about being hosted on our servers please send us an email for more information and your requirements.

Domain Names & Domain Registrars does not act as a domain registrar or handle domain registration, it is the clients responsibility to handle domain renewal and any failiure to do so will not be the responsibility of To enable the hosting of your domain on our servers we will require you to change your nameserver settings to the details we provide at the time of hosting setup. If you are unfamiliar with this process we are happy to do this for you under a fully managed hosting packages so long as you can provide us with your domain registrars details including login details so we may make the changes on their systems. If you require assistance in purchasing a new domain name we are happy to advise and recommend an independent domain registrar, however this should be taken as an opinion only and further independent research should be taken to ensure you are happy with your choice.

Throughout the course of service rendered to Customer by Provider, Customer will remain the full owner and controlling entity for the Customer’s established domain name. Registration and modification of domain name status, including name server location is handled by independent domain name registrars.

Content believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate suspension of service (in most cases customer will be allowed a zip file of their account): racism or prejudice due to color, creed, or belief; any violent/malicious/obscene content written, visual or implied. We will not tolerate any type of hate site including terrorist related websites on our network. If we receive notice that there is such a hate site hosted within our network, the customer hosting the material will be notified immediately. They are required to remove the content within a certain timeframe or will face account suspension and/or termination.

We prefer that you self-govern your content and remain responsible and all-knowing of what your website publically provides. Even if other users have access to your account, you are responsible for their actions. The resources and time needed to govern our servers by checking each website individualy, which have growing and evolving content, is impossible. However, if is made aware of any questionable content on a site hosted on our servers, we will address the concerns immediately and directly with the client to seek an amiable resolution. If any person contacts us about content they have found on a server that infringes their own material copyrights or that they wish to be removed, we require a DMCA notice to begin investigation.

Data Back-up

The Customer is responsible for independent backup of data stored on's servers; unless the Customer’s Web Hosting Service Order includes backup services in which case data backup will be performed under the terms of the specific data backup plan chosen by the Customer. In any event an independent data backup is always advised as absolutely no liability for loss of data is held by in the event of a failed, damaged or corrupt backup or any resulting loss of data however caused.

Liabilities makes no endorsement, claims, or promises regarding the services offered by our customers and will not be held liable for any disputes or claims against said customers. In no event shall be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use or performance of a customer web site or from any information, services or products provided through a customer web site. If there is questionable content on any server in our network, we will not take any action against any material or action until the website is brought to our attention by contacting our support department. ( Support )

Payments & Agreement to Pay

As consideration for the software or services purchased by you and provided to you by, you agree to pay JUSTCLICKHosting at the time you order. All fees are due immediately and are non-refundable unless otherwise expressly noted, even if your services are suspended, terminated, or transferred prior to the end of the services term. expressly reserves the right to modify pricing through email notification and/or notice on its web site. You may make payment by providing either a valid credit or debit card, Direct Debit or Bank Transfer.

Shared hosting, reseller hosting, dedicated servers and collocation services are all billed on an automatic basis on the first of every month or annually on the same date if this option was chosen. If you sign up mid month you will be charged a pro-rata amount from signup date to the first of the next month. Regular monthly charges will begin the following month. JUSTCLICKHosting will automatically renew your services when they come up for renewal unless notified and will take payment from the regular payment method you have on file with at the current rates.

If for any reason, is unable to charge your payment method for the full amount owed, or if is charged a penalty for any fee it previously charged to your payment method (such as a charge back dispute or bank charges), you agree that may persue all available remedies in order to obtain payment. You agree that among the remedies may utilise in order to effect payment, shall include but will not be limited to, immediate cancellation without notice to you of any domain names or hosting services registered or renewed on your behalf.

You agree that you are solely liable for arranging that your services are renewed, and that shall not be liable to you or any third party if it is unable to charge your payment method in order to renew your services. You also agree that you are liable for all services that have been rendered on your behalf until a termination of service has been officially received in writing by post or email.

Late Payments

If at any time, your hosting payments become past due, you will receive a notification via email with instructions on rectifying the situation. Please note that holds the right to deny access to and/or de-activate accounts hosted on our servers which have unpaid past due balances.

Accounts are at risk for suspension of service if payment for hosting is not received 10 days after the due date.

Accounts 10 days past due will be assessed a £10.00 GBP late fee to re-activate the service.

If an account holder submits a bank assisted dispute for services rendered, their hosting account will be de-activated within 48 hours if the payment issue has not been recovered. A £25.00 charge back fee will be added to the amount disputed by the customer.

We only accept Bank Transfer, Direct Debit or Credit or Debit cards payments for payment of services. Yearly plans renew automatically and are charged to the most recently updated Account details on file. In the event that your yearly/monthly charge is denied and we are unable to contact you, then the aforementioned fees to enable your account shall apply. Monthly installments will incur for the entire duration services are rendered and you remain subscribed to until you submit proper cancellation of the account.

Any debt not paid 90 days after the due date will be forwarded to an outside collections agency for collection. At that time, the account holder will incur a £50.00 GBP admin collection fee added to the balance previously due plus any costs incured from the collection agency.

Please note that holds the right to deny access to and/or de-activate accounts hosted on our servers with past due balances.


Virtual Servers

All virtual server invoices will be generated by the 25th day of each month.

All server invoices are due on the first of the month unless otherwise specified on your invoice.

Invoices are considered as late after the 4th day of the month. After this date, past due clients will be subject to suspension and a £10.00 late fee will be applied.

Suspensions will run between the 5th through the 7th day of each month. We try to avoid running suspensions over the weekend in order to avoid inconveniencing our clients with prolonged downtime.


Shared/Reseller/Dedicated/VPS/Colocation Accounts - If you wish to cancel your services, you must give written notice by email or letter five (5) business days prior to your renewal date. If your notice of cancellation is not received within this time frame, you will be liable for payment of the proceeding month and hereby agree to complete payment as invoiced accordingly. You can request cancellation by emailing ( Support )

If you cancel your account and your payments still continue to recur for any reason such as 1) by fault of staff 2) by fault of the credit card processor 3) by fault of any other payment collection company, we are to be held free of liability for any overdraft fees that are issued by your financial institution.


(a) The Customer agrees to defend, indemnify and hold harmless from and against any and all claims, obligations, losses, liabilities and expenses (including reasonable legal’ fees and costs) incurred by arising from or due to claims made by third parties (including customers of Customers) that are related to or arising out of: (a) false advertising claims against Customer (or customers of Customer), (b) liability claims for products or services sold by Customer (or Customer’s customers) any other transactions between Customer and third parties, or (c) any content or links located on JUSTCLICKHosting's website from time to time including, without limitation, content submitted by Customer for publication by

Refunds/Account Termination

If, for any reason, fails to deliver said services to you, a pro-rata refund will be issued. No refunds will be issued if abuse of our stated policies forces to suspend or terminate your services prematurely. In the event you request account cancellation, once your service has been cancelled your account will be suspended from use. It will then be deleted within 30 days. Cancellations of accounts pre-paid for on a monthly basis will not receive a refund for the remainder of the billing period. Cancellations of accounts pre-paid on a yearly basis will only receive a pro-rata refund based on the monthly rate of the same hosting plan. All add-on service payments are non-refundable as they are included only during the life of the hosting plan. If for any other reason your account becomes suspended and remains suspended it will be deleted after a 30-day period.


Last updated 02/07/2015